Say goodbye to inbox stress
Instantly revolutionize your workflow, stop getting ghosted, and effortlessly deliver a high-end experience
with 65 done-for-you email templates & questionnaires plus a complete workflow guide
Created for:
Beginners | Seasoned Pros | Wedding Photographers | Elopement Photographers
A Few Signs Your
Client Communication & Experience Needs A Facelift
Whenever a dream inquiry lands in your inbox, you feel a pit of anxiety mixed with fear—how can you reply in a way that makes you stand out from the crowd? What if you lose this awesome opportunity?
When you reply, you’re getting ghosted (a lot). After the initial inquiry…after your first call…after sending the proposal. All you hear are crickets.
You find yourself typing & retyping the same emails over & over again. You know there has to be a more efficient way to do things, but your options are copy what you’re seeing other photographers do (big no) or use a template that makes you sound like everybody else (also, no).
You’re getting the same 5 questions from all of your couples, and honestly, taking the time to individually answer them is eating into your culling, editing, shooting, and let’s be real—personal time.
You want your couples to have an incredible, seamless experience so you can add to your 5-star reviews, but you’re not sure how to improve your current process and your time & energy needs to go to serving clients (not playing trial & error with emails).
Whenever you get uncomfortable questions (discounts, scope creep, unhappy family members) you freeze up. You know you should confidently stand your ground and draw boundaries, but you’re afraid to make someone angry and potentially lose out on a client.
The good news?
You’re not alone.
The better news?
You’re about to leave all of that behind you
We Get It…
Client Communication is Tricky
Not to mention time-consuming & overwhelming
Odds are, this isn’t your first time considering how to improve your workflow and client communication.
You know how important this is and you want to be the best wedding or elopement photographer you can be.
So maybe you’ve…
Downloaded templates only to realize they were poorly written, incomplete, difficult to use, uncustomizable, and overall… lackluster
Tried the DIY-route but have no idea which emails you’re missing, how to make them sound good, and how to know if they’re really working for you
Asked your photographer friend to send you their workflow and tried retooling it to fit your brand (and in the process felt like a total fraud and copycat)
Press pause for a moment and take a deep breath.
We’ve been where you are (heck, most people have), but we promise it doesn’t have to be this stressful.
These aren’t your
average email
templates
Trust us, we did our research
You’re gaining the only workflow resource in the industry with…
4 unique & customizable brand voices (so you sound like you)
Copywriter-crafted (so you sound professional)
Tested on 400+ high-end wedding & elopement clients
Complete workflow diagrams (easily visualize how these flow together)
Education & explanations with each email (know exactly why, how & when to send)
Bonus educational videos (discover your brand voice & the workflows)
Easy to implement & edit (say goodbye to annoying PDF formatting)
Pre-written subject lines (that get clients to open your emails)
Inclusive language for all couples
This is the last workflow resource & email templates you’ll ever need (yes, that’s a promise).
Don’t believe us? Check out a sample email below
Who’s “We”?
Who’s “We”?
We’ll tell you more about us (the creators!) in just a few scrolls. But for the sake of transparency, there’s some things you should know before you keep reading.
- This workflow & client communication guide was created by two women who have built successful businesses rooted in high-touch client experiences—we know the value & impact of quality, personable communication
- One of us (Maddie) has been an adventure elopement photographer for X years & has photographed more than X weddings while leading an engaged educational community of X photographers
- The other (Kaili) is a sales copywriter specializing in high-converting web & email copy for service pros (that’s you) and other brands—she’s an expert at brand voice and helping you develop your own
Basically—these templates & guide were created because we’ve experienced first-hand how powerful a thorough, consistent client experience can be,
and we want you to see for yourself what it’s like when…
You go from this…
to this…
Writing all of your client emails from scratch—spending hours of your time staring at a blank screen and overthinking your replies
Feeling like your client experience and communication don’t do your photography justice & you’re spinning your wheels about how to change that