Say goodbye to inbox stress

Instantly revolutionize your workflow, stop getting ghosted, and effortlessly deliver a high-end experience

with 65 done-for-you email templates & questionnaires plus a complete workflow guide

Created for:

Beginners | Seasoned Pros | Wedding Photographers | Elopement Photographers

A Few Signs Your
Client Communication & Experience Needs A Facelift

Whenever a dream inquiry lands in your inbox, you feel a pit of anxiety mixed with fear—how can you reply in a way that makes you stand out from the crowd? What if you lose this awesome opportunity?

When you reply, you’re getting ghosted (a lot). After the initial inquiry…after your first call…after sending the proposal. All you hear are crickets.

You find yourself typing & retyping the same emails over & over again. You know there has to be a more efficient way to do things, but your options are copy what you’re seeing other photographers do (big no) or use a template that makes you sound like everybody else (also, no).

You’re getting the same 5 questions from all of your couples, and honestly, taking the time to individually answer them is eating into your culling, editing, shooting, and let’s be real—personal time.

You want your couples to have an incredible, seamless experience so you can add to your 5-star reviews, but you’re not sure how to improve your current process and your time & energy needs to go to serving clients (not playing trial & error with emails).

Whenever you get uncomfortable questions (discounts, scope creep, unhappy family members) you freeze up. You know you should confidently stand your ground and draw boundaries, but you’re afraid to make someone angry and potentially lose out on a client.

The good news?

You’re not alone.

The better news?

You’re about to leave all of that behind you

We Get It…
Client Communication is Tricky

Not to mention time-consuming & overwhelming

Odds are, this isn’t your first time considering how to improve your workflow and client communication.

You know how important this is and you want to be the best wedding or elopement photographer you can be.

So maybe you’ve…

Downloaded templates only to realize they were poorly written, incomplete, difficult to use, uncustomizable, and overall… lackluster

Tried the DIY-route but have no idea which emails you’re missing, how to make them sound good, and how to know if they’re really working for you

Asked your photographer friend to send you their workflow and tried retooling it to fit your brand (and in the process felt like a total fraud and copycat)

Press pause for a moment and take a deep breath.

We’ve been where you are (heck, most people have), but we promise it doesn’t have to be this stressful.

These aren’t your
average email
templates

Trust us, we did our research

You’re gaining the only workflow resource in the industry with…

4 unique & customizable brand voices (so you sound like you)

Copywriter-crafted (so you sound professional)

Tested on 400+ high-end wedding & elopement clients

Complete workflow diagrams (easily visualize how these flow together)

Education & explanations with each email (know exactly why, how & when to send)

Bonus educational videos (discover your brand voice & the workflows)

Easy to implement & edit (say goodbye to annoying PDF formatting)

Pre-written subject lines (that get clients to open your emails)

Inclusive language for all couples 

This is the last workflow resource & email templates you’ll ever need (yes, that’s a promise).

Don’t believe us? Check out a sample email below

Who’s “We”?

Who’s “We”?

We’ll tell you more about us (the creators!) in just a few scrolls. But for the sake of transparency, there’s some things you should know before you keep reading.

  • This workflow & client communication guide was created by two women who have built successful businesses rooted in high-touch client experiences—we know the value & impact of quality, personable communication
  • One of us (Maddie) has been an adventure elopement photographer for X years & has photographed more than X weddings while leading an engaged educational community of X photographers
  • The other (Kaili) is a sales copywriter specializing in high-converting web & email copy for service pros (that’s you) and other brands—she’s an expert at brand voice and helping you develop your own

Basically—these templates & guide were created because we’ve experienced first-hand how powerful a thorough, consistent client experience can be,
and we want you to see for yourself what it’s like when…

You go from this…

to this…

Writing all of your client emails from scratch—spending hours of your time staring at a blank screen and overthinking your replies

Having every email you could possibly need pre-written and ready to send—using your unique brand voice and speaking to your brand’s process & boundaries

Feeling like your client experience and communication don’t do your photography justice & you’re spinning your wheels about how to change that

Sleeping soundly at night knowing the experience you’re offering clients is truly top-notch (and being able to raise your prices to match)

Sending out subpar planning & timeline questionnaires that leave you more confused than you were to begin with

Getting thorough & helpful answers that make planning and executing your client’s vision easier than ever

Hearing crickets when you ask for feedback & a review

Getting more 5-star reviews from clients who can’t rave enough about your service & images (hello free word-of-mouth advertising)

You go from this…

to this…

Writing all of your client emails from scratch—spending hours of your time staring at a blank screen and overthinking your replies

Having every email you could possibly need pre-written and ready to send—using your unique brand voice and speaking to your brand’s process & boundaries

Feeling like your client experience and communication don’t do your photography justice & you’re spinning your wheels about how to change that

Sleeping soundly at night knowing the experience you’re offering clients is truly top-notch (and being able to raise your prices to match)

Sending out subpar planning & timeline questionnaires that leave you more confused than you were to begin with

Getting thorough & helpful answers that make planning and executing your client’s vision easier than ever

Hearing crickets when you ask for feedback & a review

Getting more 5-star reviews from clients who can’t rave enough about your service & images (hello free word-of-mouth advertising)

Your Photography
Isn’t The Problem

You’re already an expert at your craft…

  • So why does it feel like something is a little off?
  • Why aren’t your clients at the edge of their seats waiting to hit “send” on a raving 5-star review then tell all of their engaged friends about you?
  • You delivered incredible images, isn’t that enough?

Unfortunately, no.

Research tells us that consumers care way more (like 8x more) about their experience than they do about the actual product or price.

That doesn’t mean your photos, editing, and artistic eye don’t matter. It means that if you’re not pairing them with a seamless, client-centric experience, you’re leaving a lot of money & stellar reviews on the table.

This guide, and the customizable templates inside, are the final pieces to your “best photographer ever” puzzle.

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
Sydney, Australia

So if you’re ready to…

Increase bookings

Stop missing out on perfect-fit couples

Implement a strategic workflow & instantly increase your brand’s value

Stop avoiding your inbox

Get hours of your time back

Have copy/paste on-brand replies for tricky conversations

Get consistent
5-star reviews

Introducing

The Complete Workflow & Client Communication Guide

for wedding & elopement photographers

A comprehensive bundle of photographer-tested and copywriter-created email templates + workflow necessities that help you increase bookings, optimize time, and blow clients away.

2 Educators

(Maddie Mae & Kaili Meyer)

65 Email
Templates

Wedding &
Elopement Versions

4 Unique
Brand Voices

2 Questionnaires

Workflow Diagrams

Inclusive Language

Helping You Effortlessly…

01

Refine & Perfect Your Workflow

02

Craft An Unbeatable
“Red Carpet” Client Experience

03

Find Your Own Brand Voice

04

Be Proactive (Not Reactive)
With Your Client

05

Communication

06

Save Hours of Time & Energy

Elevate Your Workflow & Client Experience

From Average To Excellent

The best part?
It’s 90% done-for-you—simply add your custom info, copy, paste, and send

You’re Getting Done-for-You Templates For

︎65 Wedding &
63 Elopement Templates

Inquiry-to-Booking Workflow

Stop getting ghosted. Book more couples. No inquiry left behind.

  • 28 wedding templates
  • 28 elopement templates ︎
  • each in 4 brand voices

Booking-to-Wedding & Booking-to-Elopement Workflow

The red-carpet experience starts here. Exceed all expectations.

  • 21 wedding templates
  • 19 elopement templates
  • each in 4 brand voices

Post-Wedding & Post-Elopement Workflow

An experience that does your photos justice. Finish strong

  • 8 wedding templates
  • 8 elopement templates ︎
  • each in 4 brand voices

Tricky Situation & Optional Templates

Perfect answers to the toughest questions.

  • 8 wedding templates
  • 8 elopement templates ︎
  • each in 4 brand voices

2 Wedding Questionnaires

1. Initial Planning Questionnaire

Get to know:

  • your couple
  • their wedding day vision
  • and plan their engagement session

2. Timeline Questionnaire

  • Finalize the day-of photography schedule
  • Get all the details & vendor info

2 Elopement Questionnaires

1. Initial Planning Questionnaire

Get to know:

  • your couple
  • their elopement day vision
  • get location scouting info

2. Timeline Questionnaire

  • Design their elopement timeline
  • Get all the details & vendor info

The Email Templates

Expand to see full list of included emails


Stop getting ghosted. Book more couples. No inquiry left behind.

28 Wedding Templates • 28 Elopement Templates
Each in 4 brand voices

Contact Form

Initial Inquiry Response 
(2 versions)

Thank-You Page (2 versions)

Initial Inquiry Text Message

1st Inquiry Follow-Up

2nd Inquiry Follow-Up

3rd & Final Inquiry Follow-Up

Booked Consultation Confirmation

Booked Consultation Reminder Email

Booked Consultation Reminder Text Message

Canceled/Rebook Consultation Email

Failed to Rebook Consultation Follow-Up

Follow-Up to Couple That Doesn’t Book

“Ready to Book” Immediate Post-Consultation

“Almost Ready to Book” Immediate Post-Consultation Email

“Almost Ready to Book” 1st Post-Consultation Follow-Up

“Almost Ready to Book” 2nd & Final Post-Consultation Follow-Up

“Not Ready to Book Yet” Immediate Post-Consultation Email

“Not Ready to Book Yet” 1st Post-Consultation Follow-Up

“Not Ready to Book Yet” 2nd & Final Post-Consultation Follow-Up 

Contract Sending Email

1st Contract Reminder Email

2nd Contract Reminder Email

3rd & Final Contract Reminder Email

Retainer Invoice Sending Email

1st Retainer Reminder Email

2nd Retainer Reminder Email

3rd & Final Retainer Reminder Email


The red-carpet experience starts here. Exceed all expectations. 

21 wedding templates •︎ 19 elopement templates
Each in 4 brand voices

“You’re Booked” Welcome Email

Initial Planning Questionnaire Delivery Email

Initial Planning Questionnaire Reminder Email

Initial Planning Questionnaire Confirmation Email

Engagement Session Planning Email (wedding) //︎ Location Idea List Delivery Email (elopement)

Engagement Session Planning Follow-Up Email (wedding) //︎ Location Idea List Follow-Up Email (elopement)

Engagement Session Preparation Email (wedding) //︎ You’ve Picked Your Spot, Now What? Email (elopement)

Engagement Session Reminder Email (wedding only)

Engagement Session Gallery Delivery Email (wedding only)

6-Month Out Check-In Email

Vendor Introduction Email

Timeline Questionnaire Delivery Email

Timeline Questionnaire Reminder Email

Timeline Questionnaire Confirmation Email

Timeline Draft Delivery Email

Vendor Preparation Email (wedding) //︎ Guest Preparation Email (elopement)

60-Day Out Final Payment Reminder Email

30-Day Out Final Payment Reminder Email

Final Payment Overdue Email

3-Week Out Preparation Email

2-Day Out Reminder Email


An experience that does your photos justice. Finish strong.

8 Wedding Templates •︎ 8 Elopement Templates
Each in 4 brand voices

Day-After Thank-You Email

Sneak Peek Delivery Email

Gallery Delivery Email

Gallery Delivery Confirmation Email

“Can You Review Me?” Email

Review Follow-Up Email

Sharing Images with Vendors Email

Anniversary Email + Print Sale


Perfect answers to the toughest questions. 

8 Wedding Templates •︎ 8 Elopement Templates
Each in 4 brand voices

“I’m Already Booked” Reply to Initial Inquiry

“I Don’t Book That Far in Advance” Reply to Initial Inquiry

“We’re Not a Good Fit” Reply to Initial Inquiry Email

“No Discounts” Email

“My contract is Not Negotiable” Email

“You Need to Add Coverage Hours” Email

Response to Cancellation Email

“Can you Photoshop That?” Response

The Questionnaires

Expand to see full list of included emails

Initial Planning Questionnaire
Get to know your couple, their wedding day vision, and plan their engagement session

Timeline Questionnaire
Finalize the day-of photography schedule, get all the details & vendor info

Initial Planning Questionnaire
Get to know your couple, their elopement vision, and get location scouting info

Timeline Questionnaire
Design their elopement timeline, get all the details & vendor info

(including email templates and questionnaires)

How To Use & Customize Your Templates

We’ve made it easy because you’ve got other things to do

Step 01

Make a copy of your guide—one for editing and one to reference or use in the future

Step 02

Watch the included videos (brand voice + X), take a peek at the workflow diagram, and get an idea for which of the 4 brand voices you feel match yours best

Step 03

Start editing the emails—adding custom information, selecting the phrases that feel the most you, and tweaking any language until you love it.

Step 04

Copy your emails into your CRM (or email platform) and hit send!

Note: You can customize these as much or as little as you’d like! If you’re in a rush and want to save time, use them as is (they’re created to be 100% good to go after your custom additions). Mix and match brand voices or simply use them as inspiration. It’s all up to you!

Take a Look Inside

Meet the Creators

Maddie Mae

Founder of Adventure Instead & Adventure Instead Academy

With 300+ elopements under my belt, I’ve traveled to 40+ countries and all 7 continents to help couples create their dream elopement days and have been recognized by Forbes magazine as “the woman who helped spark the adventure elopement trend.”

When I first picked up a camera, I thought this was just a dream, but with strategies I learned in business school, I went from a struggling and undercharging, to a thriving 6-figure photographer in my first year full-time, documenting unreal elopements across 13 countries.

Kaili Meyer

Sales Copywriter + Conversion Pro

After 6 years of writing sales copy for 300+ brands, Kaili has mastered the art of replicating a brand’s unique voice + pairing it with research-backed sales psychology strategies to maximize conversions and initiate growth.

She believes email has stood the test of time for a reason, and that all brands + businesses should harness the power of email marketing both in their sales strategy + workflow to make their lives easier and optimize the client experience.

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

We Created These For ALL Wedding & Elopement Photographers

Whether you’re a beginner or an advanced wedding or elopement photographer, these templates can drastically improve your client experience and help refine your workflow to make not only your client’s lives easier, but your own.

So if you…

  • Don’t have a solid workflow or client process and want to start off on the right foot
  • Already have a workflow but know it could serve clients better
  • Want to increase your 5-star reviews and up your organic marketing
  • Struggle with client emails and find yourself rewriting the same email multiple times
  • Have tried other templates and never felt like they fit with your brand voice
  • Are tired of answering the same questions and want your emails to answer them for you

These are for you.

You’re one step away from it looking like this…

Because No Matter What Reality Looks Like For You Right Now

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

Let’s Talk Pricing

And how you can bundle and save

Elopement + wedding photographers send a lot of the same emails, but their workflows can look vastly different. That’s why we crafted two separate sets of these templates—one for elopement photographers and one for wedding photographers.

But the good news? If you offer both services, you can bundle them together and save $495 (because why refine one of your workflows when you can perfect both?).

Psst! If you hired a professional copywriter to individually write each of these emails + questionnaires for you, you’d be looking at a $10,000+ investment.

So, what’s my investment?

Elopement AND Wedding Version
available for all items listed:

Elopement

Wedding

The 65 Email Templates in 4
Brand Voices

  • 28 inquiry-to-booking templates
  • 21 booking-to-wedding templates
  • 8 post-wedding templates
  • 8 tricky situation templates
  • All templates in all 4 brand voices
  • PDF, Google Doc & Word Doc Versions

The 2 Questionnaires

  • “Getting to know you” post-booking questionnaire
  • Timeline questionnaire
  • Google Doc & Word Doc versions

Workflow Diagrams

“Designing Your Workflow”
Tutorial Videos from Maddie Mae

“Finding Your Brand Voice”
Tutorial Video from Kaili Meyer

Quick-Start Guide

your
investment

Elopement Version Only

$495

$395

Wedding Version Only

$495

$395

Bundle + Save:
Wedding AND Elopement Versions

$990

$495

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

Questions?

We’ve got answers

Due to the nature of a digital download product, all sales are final and by purchasing these products you agree there are no refunds. Downloads will be emailed to you within 12 hours of purchase and can be accessed in your account. Please email hello@adventureinsteadacademy.com if you do not receive an email link within 12 hours of purchase.

Customize them as much (or as little!) as you would like! They are already 95% completely written for you—so if you just want to fill in the necessary information specific to your business, choose a single brand voice, and be done with it, go ahead.

If you would rather choose options from multiple brand voices and add your own personalized take for your unique specialty, then be ruthless with your customization—the choice is all yours!

These templates are for you to use in whatever way is best for you and your business, and you can customize them as little or as much as you prefer. There’s tons of education and tips that will truly help you make them your own.

You don’t need to have a CRM to make these email templates work for you—one way to go about that would be to set them up as templates through your email services and manually send them.

That being said, a CRM will help you automate these workflows to reduce the amount of time you’re spending sending emails—a call scheduler can also help expedite this process. All of this is covered in more detail in the guide for these templates!

In order to keep this guide as valuable as possible for you and your business—these templates are for your clients and leads only.

In order to keep this guide as valuable as possible for you and your business—these templates are for your clients and leads only.

You ARE ALLOWED to use these templates and their text in part or whole and can modify them in any way for your leads, clients and workflow. No attribution is needed.

In short, you can use them however you want for your workflow with leads and clients, but don’t sell it, redistribute it, or share them publicly in any form (like on your website or social media) other than the contact form, thank you page and the questionnaires (if on a gated or password protected page).

Imagine how it will feel when you can confidently hit “send” on any email

  • knowing you’re providing your couples with the highest quality of customer service possible while crafting an unbeatable experience just for them
  • They get top-tier service & you get a 5-star review —
    we think you both deserve that.
  • So, are you ready to give your business an upgrade?

“Last year (weddings, so many more enquiries), I got 188 enquiries. I booked from that, 82 calls (the remaining 106 ghosted me. From those 82 I booked 46. Enter the email templates in late December. As of January (elopements focused now), I have received 18 leads. Of those 18, I have booked 17 calls, and received an email from the 1 who didn’t book to tell me she booked someone else. From those 17 I booked 15 of them. And the best bit, most of it is now automated in my system to get them on the call. I just get emails telling me ‘Lead X has booked a call at X.X.XXXX’. If you’re sitting on the fence, well worth the investment!”

– Jimmi Wi
[Location City, Location State, U.S.A.]

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